Best Time To Ask For Auto Dealership Review

April 12, 2018

Did you know it only will take a sales person about 45 seconds to ask and send an auto dealership review invite?

4 Key Tips

 

ASK FOR THE REVIEW

Your customers will gladly leave you reviews…all you have to do is ask! And Reviews Up makes it easier than ever. In fact, 68% of customers will leave a local review if asked to do so!
*Brightlocal, 2017

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MAKE YOUR REVIEW INVITE PERSONAL

It’s always best to ask for a review in person and you can send review requests via text message to ensure delivery. Most people will ignore a marketing email, but people rarely ignore a text message. Reviews Up smart texting with local numbers gets the invitation to the customer quickly and won’t get lost in their inbox.

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COMMUNICATE THE IMPORTANCE OF THEIR REVIEW

Let the customers know that their review is very helpful to your business and other prospective customers looking for authentic feedback and recommendations.
 

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TIMING IS EVERYTHING!

Choose a time when the customer is waiting for their new car to be delivered. For instance, while finance documents are being prepared or when your customer is waiting for the new vehicle to prepped for delivery. The timing of the invitation will go a long way to ensure the review is completed quickly and sincerely.

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If you follow these best practices, your happy customers will be leaving you helpful feedback and sharing their experience with others looking for your products or services!

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Download Auto Dealership Review Tips